Delay Repay claim forms, filled in for you
Each train company has its own Delay Repay claim form. Railhop fills in 28 of the 30 for you, in the iPhone app and with its browser extension on a computer: your details, the journey, the delay and your ticket. You check the claim and press submit, and the train company pays you.
- Free to check
- No account needed to check
- You check and submit
How it works
You save your details once. Railhop does the typing.
Save your details once
Your name and address, kept for your claims. Bank details too, if you choose: added once, filled in on every device.
Pick the delayed journey
From your journeys, a statement or a train you look up. Railhop knows which company to claim from.
Railhop fills in the form
On the train company's own form: your details, the journey, the delay and your ticket.
You check and submit
Read it, choose how to be paid, press submit. The train company pays you directly.
Which train companies Railhop covers
You claim from the company whose train delayed you, wherever you bought the ticket, and Railhop fills in that company's form for you. Each guide has the company's rules and proof of travel.
| Train company | Delay check | Filled in by the iPhone app | Filled in by the browser extension | Guide |
|---|---|---|---|---|
| Avanti West Coast | Yes | Yes | Yes | Avanti West Coast Delay Repay |
| c2c | Yes | Yes | Yes | c2c Delay Repay |
| Caledonian Sleeper | Yes | Yes | Yes | Caledonian Sleeper Delay Repay |
| Chiltern Railways | Yes | Yes | Yes | Chiltern Railways Delay Repay |
| CrossCountry | Yes | Yes | Yes | CrossCountry Delay Repay |
| East Midlands Railway | Yes | Yes | Yes | East Midlands Railway Delay Repay |
| Elizabeth line | Yes | No | No | No guide yet |
| Gatwick Express | Yes | Yes | Yes | Gatwick Express Delay Repay |
| Grand Central | Yes | Yes | Yes | No guide yet |
| Great Northern | Yes | Yes | Yes | Great Northern Delay Repay |
| Greater Anglia | Yes | Yes | Yes | Greater Anglia Delay Repay |
| GWR | Yes | Yes | Yes | GWR Delay Repay |
| Heathrow Express | Yes | Yes | Yes | No guide yet |
| Hull Trains | Yes | Yes | Yes | Hull Trains Delay Repay |
| Island Line | Yes | Yes | Yes | No guide yet |
| LNER | Yes | Yes | Yes | LNER Delay Repay |
| London Northwestern Railway | Yes | Yes | Yes | London Northwestern Railway Delay Repay |
| London Overground | Yes | No | No | No guide yet |
| Lumo | Yes | Yes | Yes | Lumo Delay Repay |
| Merseyrail | Yes | Yes | Yes | No guide yet |
| Northern | Yes | Yes | Yes | Northern Delay Repay |
| ScotRail | Yes | Yes | Yes | ScotRail Delay Repay |
| South Western Railway | Yes | Yes | Yes | South Western Railway Delay Repay |
| Southeastern | Yes | Yes | Yes | Southeastern Delay Repay |
| Southern | Yes | Yes | Yes | Southern Delay Repay |
| Stansted Express | Yes | Yes | Yes | Stansted Express Delay Repay |
| Thameslink | Yes | Yes | Yes | Thameslink Delay Repay |
| TransPennine Express | Yes | Yes | Yes | TransPennine Express Delay Repay |
| Transport for Wales | Yes | Yes | Yes | Transport for Wales Delay Repay |
| West Midlands Railway | Yes | Yes | Yes | West Midlands Railway Delay Repay |
Delay check: Railhop has the company's trains in National Rail's train data and checks them against the company's own Delay Repay rules. The Elizabeth line and London Overground have TfL's own delay refunds, which you claim in your TfL account; Railhop doesn't fill those in. On Heathrow Express's form, Railhop fills in the first page; you finish the rest.
Used Delay Repay Sniper? Railhop is the modern way to claim: it finds your delays and fills in the form, and you stay in control of the claim. Sniper could submit claims for you; Railhop never does. Read what happened to Delay Repay Sniper.
What it costs
Checking your journeys is free.
Your data stays with you
Your statement and tickets are read on your device. Railhop never submits a claim for you.
- Read on your device. TfL statements and e-tickets added on the website are read in your browser, not uploaded.
- No train company or TfL passwords. You sign in to them yourself, on their own pages.
- Bank details only if you add them. Kept in your account, encrypted, to fill the payment step. The train company pays you directly.
- Signed in, only claims are saved. So Railhop can remind you before a deadline and stop a journey being claimed twice. Privacy policy
Questions
Where is the Delay Repay claim form?
Each train company has its own, on its own website. You claim on the form of the company whose train delayed you: check your train on Railhop and it opens the right form and fills it in for you.
Can Railhop fill in the form for me?
Yes, for 28 of the 30 train companies with a Delay Repay scheme, in the Railhop iPhone app and with the browser extension on a computer. It fills in your details, the journey, the delay and your ticket. You check the claim and press submit. It doesn't fill in TfL's own delay refunds.
Does Railhop keep my train company login?
No. If a train company's form needs you to sign in, you sign in yourself. Railhop never stores your password and never presses Sign In for you.
Does Railhop keep my bank details?
Only if you add them, so you add them once. They're kept in your Railhop account, encrypted, shown masked, and typed into the form's payment step on the forms where Railhop can do that. We email you whenever they're added or changed. On your phone they're also locked with Face ID.
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