On this page
Three kinds of tool
- Finders tell you what you're owed and send you to the train company's form: Untap, RefundMyRail and the Trainline app.
- Form fillers do the claim's paperwork and leave the claim yours: Railhop fills in the train company's own form and you press Submit. Railed says it fills out the claim for you.
- Submitters send TfL claims for you from your TfL account, for a subscription: Reeclaim and Mind the Delay.
Claiming directly on each train company's website is always there, and costs nothing.
Each tool in brief
Untap
A web service that reads the bookings you forward or the files you upload and tells you what you're owed: train delays, TfL, flights, parking and one-off refunds. Its TfL statement checker works without an account. It links you to the train company's form and says it doesn't file claims for you. Free during early access, with a flat subscription planned.
Railed
You forward your tickets, it monitors them and says it fills out the claim for you. It charges 10% commission and has iPhone and Android listings.
Reeclaim
TfL only. It connects to your TfL account, you approve, and Reeclaim submits the claim. Basic is £7.99 a month (£4.99 paid yearly) and Pro £15.99 a month (£9.99 paid yearly), which adds overcharge checks and up to 10 cards.
Mind the Delay
TfL delay refunds, submitted for you each month after you sign in to TfL in a separate browser window. £2.49 a month or £15 a year, with a money-back promise if refunds fall short.
DelayDog
An Android app that tracks delays and helps with claims by chat, on a no win, no fee basis with a commission it doesn't publish.
RefundMyRail
A calculator with guides for each train company and a nightly delay history. Monitoring is on a waitlist.
Trainline app
Tracks Delay Repay for Flexible and single-leg Advance tickets bought from Trainline, tells you by push or email when you can claim, then sends you to the train company. Season Tickets and open returns aren't covered.
Claiming directly
Every train company has its own Delay Repay form, and TfL has its own refunds. It costs nothing; you find the delay, check the times and fill in each form yourself.
Where Railhop fits
- It checks real running data. Every journey is checked against how its trains really ran, from National Rail's live and historical data.
- It fills in the form. Railhop opens the train company's own claim form and fills it in, for 28 train companies so far. You check it and press Submit, and the train company pays you directly.
- It reads your contactless and Oyster journeys. Contactless Journeys finds the delays and forgotten tap-outs on your TfL statement, without an account.
- It never submits for you. If you want a service that sends TfL claims on your behalf, Reeclaim and Mind the Delay do that.
- Price. Free to check. First 3 claims free, then 10% or less. No subscription.
What to ask any tool
- Do you submit the claim yourself, on the train company's own form, or does the tool?
- Does the train company pay you directly, in full?
- Is it a subscription, a share of each claim, or neither?
- Does it only claim for journeys you actually made?
Train companies' terms are what count. Some say a claim must be made by the person who was delayed. What happened to Delay Repay Sniper shows why that matters.
Frequently asked questions
Which Delay Repay app fills in the claim form for me?
Railhop fills in the train company's own claim form for 28 train companies, and you check it and press Submit. Railed also says it fills out the claim for you. Untap, RefundMyRail and the Trainline app tell you what you can claim and send you to the train company's form.
Which tools submit TfL refund claims for me?
Reeclaim and Mind the Delay both say they submit TfL claims for you from your TfL account, for a monthly or yearly subscription. Railhop never submits a claim: it checks your contactless or Oyster statement for delays and forgotten tap-outs, and you send the claim yourself.
Do Delay Repay tools take a share of my compensation?
Some do. Railed charges 10% commission, and DelayDog works on a no win, no fee basis with a commission it doesn't publish. Reeclaim and Mind the Delay charge a subscription, and Untap is free during early access with a flat subscription planned. Railhop is free to check; your first 3 claims are free, then the Railhop fee is 10% or less of the claim, billed separately. The train company pays you in full, directly.
Is claiming Delay Repay myself still worth it?
Yes. Claiming directly on the train company's website costs nothing and the money is the same. Tools save the work of spotting delays, checking times and filling in forms, which is where many people give up.
Sources
- Untap: home page
- Untap: train Delay Repay guide
- Untap: TfL refunds guide
- Untap: our story (pricing plans)
- Railed
- Railed on AppBrain
- Reeclaim
- Mind the Delay
- DelayDog on Google Play
- RefundMyRail
- Trainline: Delay Repay
- RailUK Forums: Trainline now handling Delay Repay
Each company's features and prices are as its own website described them on 1 November 2026; nothing here was tested hands-on. Railhop is independent and not affiliated with any company named here, any train company, TfL or National Rail. Railhop fills in the train company's own claim form, and you check it and submit it yourself.