Check your TfL statement

Paid with contactless or Oyster? Add your statement and we'll find every delay you can claim from the last 28 days.

  1. Sign in to TfL. At contactless.tfl.gov.uk, with your TfL account.
  2. Open Journey history. Not Payment history. Choose your card.
  3. Download your journeys. Pick the month (the last 28 days can need this month and last month), then tap Download CSV. The PDF works too.

It goes to your Downloads. Choose Add your statement and pick it from there.

Can't find it?

Look in your browser's downloads list, or your device's Downloads folder.

Oyster card? Sign in to Oyster online and download your journey history.

Your statement is read on this device. Only the journeys (stations and times) are checked against train times; nothing is kept.

Haven't got your statement? Look up the train instead

Contactless & Oyster

Find the delays on your TfL statement

Railhop checks every train journey on it against what really ran and shows what you can claim. No account needed to check.

Drop your TfL statement

The PDF or CSV of your Journey history. Two months at once is fine.

or drag the file anywhere on this box

Read on this device. Only the stations and times are checked against train times, and nothing is kept.

Just one train? Check a Delay

Haven't downloaded it yet?

Three steps on TfL's site, about a minute.

Open TfL (opens in a new tab)
  1. Sign in to TfLAt contactless.tfl.gov.uk, with your TfL account.
  2. Open Journey historyNot Payment history. Then choose your card.
  3. Download your journeysPick the month, then Download CSV. The PDF works too.

Oyster card? Sign in to Oyster online and download your journey history the same way.