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How does Great Northern value a Flexi Season for Delay Repay?

Last checked Against Great Northern's Delay Repay terms
Short answer

One journey is worth 1/16 of the Flexi Season price, and Great Northern pays from 15 minutes late at your destination. Claim each delayed journey within 28 days.

Check Your Delay

What you'd get

Great Northern: Delay Repay 15
Arrived late byLate bySingleReturn
15 to 29 minutes15–29 min25%12.5%
30 to 59 minutes30–59 min50%25%
60 to 119 minutes60–119 min100%50%
2 hours or more2 hours+100%100%

The rule

Great Northern divides the Flexi Season price by 16 to get the value of one journey, then pays the usual Delay Repay share of it for how late you arrived.

Check before you claim

  • For 2 hours or more, Great Northern pays 100% of a return journey and caps Delay Repay at a full day of travel per day.
  • Your proof can be the Season Ticket and photocard.
  • Claim within 28 days of each journey.
Check your delayEnter your journey: Railhop finds what really ran and works out the amount.
Check Your Delay

Great Northern at a glance

Pays from
15 minutes
Cancellations
When you arrived
Time limit
28 days
Great Northern Delay Repay guide →

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