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Can I claim Southeastern Delay Repay on contactless or Oyster?

Last checked Against Southeastern's Delay Repay terms
Short answer

Yes. Southeastern treats Oyster and contactless pay as you go as Single tickets: send your TfL journey statement. A card payment statement that doesn't show the time of travel or the journey isn't accepted.

Check Your Delay

What you'd get

Southeastern: Delay Repay 15
Arrived late byLate bySingleReturn
15 to 29 minutes15–29 min25%12.5%
30 to 59 minutes30–59 min50%25%
60 to 119 minutes60–119 min100%50%
2 hours or more2 hours+100%100%

The rule

Pay as you go journeys are claimed like a Single. For an unregistered card, Southeastern says you can get proof of travel by entering your card details on the TfL website.

Check before you claim

  • Southeastern pays from 15 minutes late at your destination.
  • Southeastern can't pay Delay Repay to a debit or credit card.
  • Claim within 28 days of the journey.
Check your delayEnter your journey: Railhop finds what really ran and works out the amount.
Check Your Delay

Southeastern at a glance

Pays from
15 minutes
Cancellations
When you arrived
Time limit
28 days
Southeastern Delay Repay guide →

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