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DisruptionSoutheastern

No trains between Elmers End and Hayes (Kent)

No trains between Elmers End and Hayes (Kent), from about 10:30. Trains between Elmers End and Hayes (Kent) were cancelled or cut short until the first train got through at 12:03. 1 train arrived 30 or more minutes late.

What Happened

  1. First cancellation from Hayes (Kent).
  2. No trains between Elmers End and Hayes (Kent).
  3. First train through reached Hayes (Kent).

“No trains between Elmers End and Hayes (Kent). Latest information can be found in the Disruptions area of the National Rail website.”

Source: National Rail

Trains Affected

BookedTrainWhat Happened
10:11Hayes (Kent) → Elmers EndTerminated Short
10:12Elmers End → Hayes (Kent)Terminated Short
10:25Elmers End → Hayes (Kent)Terminated Short
10:26Hayes (Kent) → Elmers End67 min late, arrived 11:42
10:41Hayes (Kent) → Elmers EndCancelled
10:42Elmers End → Hayes (Kent)Cancelled
10:55Elmers End → Hayes (Kent)Terminated Short
10:56Hayes (Kent) → Elmers EndCancelled
11:11Hayes (Kent) → Elmers EndCancelled
11:12Elmers End → Hayes (Kent)Terminated Short
11:26Hayes (Kent) → Elmers EndCancelled
11:29Elmers End → Hayes (Kent)18 min late, arrived 11:58
11:41Hayes (Kent) → Elmers EndCancelled
11:42Elmers End → Hayes (Kent)Ran, arrived 12:03

Can I Claim?

Yes, if you arrived 15+ minutes late. Southeastern pays 25% of your single fare for 15 to 29 minutes, 50% for 30 to 59, and 100% for 60 or more. It counts even if you went another way or waited for a later train: the delay is measured against the train you meant to catch. You have 28 days.

Claim Southeastern Delay Repay with RailhopSoutheastern Delay Repay guide

Questions

What happened to Elmers End to Hayes (Kent) trains on Monday 9 November 2026?

No trains between Elmers End and Hayes (Kent), from about 10:30. Trains between Elmers End and Hayes (Kent) were cancelled or cut short until the first train got through at 12:03. 1 train arrived 30 or more minutes late.

How much Delay Repay can I get?

Southeastern pays 25% of your single fare for 15 to 29 minutes, 50% for 30 to 59, and 100% for 60 or more. Railhop finds your train and works out the amount for your ticket.

When is the last day to claim?

You have 28 days from the day you travelled, so claim by Monday 7 December 2026.

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