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DisruptionSoutheastern

Trains to / from Hayes (Kent) may still be delayed by up to 120 minutes, revised or cancelled

Trains to / from Hayes (Kent) may still be delayed by up to 120 minutes, revised or cancelled, from about 11:25. Trains at Hayes (Kent) were cancelled or cut short until the first train got through at 14:10. 3 trains arrived 30 or more minutes late.

What Happened

  1. Trains to / from Hayes (Kent) may still be delayed by up to 120 minutes, revised or cancelled.
  2. First cancellation from Hayes (Kent).
  3. First train through reached Hayes (Kent).

“Trains to / from Hayes (Kent) may still be delayed by up to 120 minutes, revised or cancelled.”

Source: National Rail

Trains Affected

BookedTrainWhat Happened
11:26Hayes (Kent)131 min late, arrived 13:37
11:40Hayes (Kent)Cancelled
11:41Hayes (Kent)130 min late, arrived 13:51
11:53Hayes (Kent)Cancelled
11:56Hayes (Kent)128 min late, arrived 14:04
12:10Hayes (Kent)Cancelled
12:11Hayes (Kent)Cancelled
12:23Hayes (Kent)Cancelled
12:26Hayes (Kent)Cancelled
12:40Hayes (Kent)Cancelled
12:41Hayes (Kent)Cancelled
12:53Hayes (Kent)Cancelled
12:56Hayes (Kent)Cancelled
13:10Hayes (Kent)Cancelled
13:11Hayes (Kent)Cancelled
13:23Hayes (Kent)Cancelled
13:26Hayes (Kent)Cancelled
13:40Hayes (Kent)Cancelled
13:41Hayes (Kent)Cancelled
13:53Hayes (Kent)23 min late, arrived 14:16
13:56Hayes (Kent)Cancelled
15:23Hayes (Kent)Cancelled
15:26Hayes (Kent)Ran, arrived 15:26

Can I Claim?

Yes, if you arrived 15+ minutes late. Southeastern pays 25% of your single fare for 15 to 29 minutes, 50% for 30 to 59, and 100% for 60 or more. It counts even if you went another way or waited for a later train: the delay is measured against the train you meant to catch. You have 28 days.

Claim Southeastern Delay Repay with RailhopSoutheastern Delay Repay guide

Questions

What happened to Hayes (Kent) trains on Wednesday 11 November 2026?

Trains to / from Hayes (Kent) may still be delayed by up to 120 minutes, revised or cancelled, from about 11:25. Trains at Hayes (Kent) were cancelled or cut short until the first train got through at 14:10. 3 trains arrived 30 or more minutes late.

How much Delay Repay can I get?

Southeastern pays 25% of your single fare for 15 to 29 minutes, 50% for 30 to 59, and 100% for 60 or more. Railhop finds your train and works out the amount for your ticket.

When is the last day to claim?

You have 28 days from the day you travelled, so claim by Wednesday 9 December 2026.

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