Delay Repay Statistics 2026
About 1 in 13 trains (7.7%) ran late enough to claim Delay Repay in October 2026, of the 611,539 trains Railhop checked. Train companies closed 9.1 million delay compensation claims in 2025–26 and approved 80.5% (ORR). In a 2025 survey, 45% of passengers with an eligible delay claimed for it (DfT and Transport Focus).
Late trains, October 2026
Trains late enough to claim, about 1 in 13
Railhop Delay Report · Oct 2026
Trains cancelled
Railhop Delay Report · Oct 2026
Trains an hour or more late
Railhop Delay Report · Oct 2026
Worst train company: Avanti West Coast
Railhop Delay Report · Oct 2026
Claims and compensation
Delay compensation claims closed in 2025–26; 80.5% approved
ORR · 25 Jun 2026
Compensation paid in 2024–25 by the 15 train companies contracted by the DfT
DfT · 26 Feb 2026
Passengers with an eligible delay who claimed for it; 34% for 15 to 29 minutes
DfT and Transport Focus survey · 26 Feb 2026
Delay Repay left unclaimed each year
Railhop estimate from the DfT figures above · How we work it out
Official punctuality
Station stops reached within three minutes of the timetable in 2025–26 (Time to 3)
ORR, Table 3133 · 28 May 2026
Trains cancelled in 2025–26, part cancellations counting half
ORR, Table 3123 · 28 May 2026
ORR counts every recorded station stop against the timetable; Railhop’s figures count each train at its final stop against the Delay Repay thresholds, so the two measure different things.
When trains are most often late
Share of trains late enough to claim, by the hour they set off, October 2026
| Hour | Late enough to claim | Trains |
|---|---|---|
| 06:00 | 6.6% | 34,890 |
| 07:00 | 7.0% | 35,574 |
| 08:00 | 7.4% | 35,012 |
| 09:00 | 7.5% | 34,030 |
| 10:00 | 7.4% | 33,701 |
| 11:00 | 7.0% | 33,104 |
| 12:00 | 7.1% | 33,432 |
| 13:00 | 7.1% | 33,191 |
| 14:00 | 7.4% | 33,730 |
| 15:00 | 7.7% | 34,515 |
| 16:00 | 8.4% | 36,772 |
| 17:00 | 9.0% | 38,097 |
| 18:00 | 9.5% | 36,208 |
| 19:00 | 9.1% | 32,842 |
| 20:00 | 8.7% | 30,407 |
| 21:00 | 7.8% | 28,235 |
| 22:00 | 7.2% | 24,979 |
| 23:00 | 6.4% | 16,581 |
Monthly reports
Sources
- Railhop, UK Train Delay Report, October 2026 (3 November 2026), from National Rail Enquiries's Darwin data: 611,539 trains.
- Office of Rail and Road, Rail delay compensation claims, April 2025 to March 2026 (25 June 2026), Table 4.1.
- Department for Transport, Rail passenger compensation paid by train operating companies (26 February 2026), Table 1.
- Department for Transport and Transport Focus, Rail delays and compensation 2025 (26 February 2026); survey of 4,775 passengers, March 2025.
- Office of Rail and Road, Passenger rail performance, January to March 2026 (28 May 2026), Table 3133 and Table 3123.
How to cite: Railhop, Delay Repay Statistics 2026, railhop.app/delay-repay/statistics. Railhop’s own figures are CC BY 4.0.